Lighting by LeafFilter Compared With Chagrin Valley Lights
A national gutter company selling permanent roofline lighting from its Hudson headquarters, next to a local installer who publishes its terms.
From the team behind Lucente Detailing, 125+ five-star Google reviews. Insured. Same-day reply, fixed within 48–72 hours.
Lighting by LeafFilter is Leaf Home's permanent LED track system, sold through in-home consultations and a national advertising budget. Its headquarters is in Hudson, inside our service area.
We begin permanent installs in spring 2027 and publish the fixture brand, the manufacturer warranty in years, and our own install coverage in years on every quote. The rows below quote LeafFilter's site and its BBB record.
Lighting by LeafFilter: What They Publish and What the Record Shows
| What Lighting by LeafFilter publishes | What the public record shows | |
|---|---|---|
| Warranty | Site: “Lighting by LeafFilter comes backed by a 7-year warranty.” | Published as stated. Labor and relocation are quoted separately per the BBB response below.source |
| Complaint record | Site: “the roofline experts trusted by 1+ million homeowners for over 20 years.” | BBB, LeafFilter Gutter Protection headquarters profile: “1,939 total complaints in the last 3 years. 547 complaints closed in the last 12 months.” BBB rating A+, Accredited.source |
| A lighting complaint | Site: “Our experts will custom-fit the lighting to your home… test everything before they leave.” | BBB complaint dated 09/09/2026: “Half the lightbulbs cannot even be seen. I was forced to sign off on the installation during daylight hours so I could not see how badly the installation was done… After two months of me complaining and non-shows by their installers… the installation manager is telling me that I have to pay over $3000 more to fix the lights.” Business response: “the system was installed according to the signed contract… we provided the customer with a quote to relocate the lights.”source |
| Price | Ads: “The cost to upgrade with permanent roofline lighting may shock you! In a good way. It's FREE to enter your zip.” | No price published. Roughly 77 Meta ads active September 8–10, 2026 and about 3,000 Google ads on the domain; quote requires an in-home “free design consultation”.source |
Captured from public sources on 2026-09-18. If any entry is out of date, email chagrinvalleyholidaylights@gmail.com and we'll correct it.
What We Put in Writing
Eight things that are in the agreement, not just on the website.
$1,000 Season Minimum
Every home is quoted individually, and no home is quoted under $1,000 a season. You know the floor before we come out.
Every Season's Price, Written In
The per-season price steps down on a 3- or 5-season term, and the number for every season of your term is on page one of the agreement. Nothing to renegotiate in year two.
A Two-Hour Install Window, Texted the Night Before
You don't need to be home. We need the front of the house and one outdoor outlet.
A Same-Day Reply to a Texted Photo
Text a photo of what you see. You hear back the same day, from Levi, not a form.
Fixed Within 48–72 Hours
Anything that's our fault is fixed at no charge for as long as the lights are up, within 48–72 hours, weather permitting.
Thirty Days' Notice Ends It. No Fee.
Before your next install date, one text ends the agreement. We text before any renewal charge.
A Photo of Your House Lit, the Night of Install
So you see it the way your street sees it, even if you're not home.
Labeled, Climate-Controlled Storage
Your set is tagged with your address and stored in our unit, not a garage. Nothing ends up in yours.
Read all eight and how we keep them · Lease terms in plain English
Questions
Is a 7-year warranty good for permanent lighting?
It's a clear number, which is more than most publish. Read what it covers, whether labor and relocation are included, and how service is scheduled. The BBB complaint quoted on this page is about exactly that.
Why does the complaint count matter for lighting?
Because lighting is a small line inside a large company, and service requests go through the same system as gutter complaints. The count tells you how that system performs.
Will you match LeafFilter's financing?
We'll publish our financing position with the product decision before spring 2027. The $300-per-season seasonal credit is available now.
Ready to See Your House Lit?
Book a free site walk. You'll get a mockup of your own home and a quote for the season, with no pressure to decide on the spot.
Installing October through December 10. Install dates go in the order deposits come in.